When we’ve talked with our customers about how the monthly billing would work compared to an hourly basis, they have a pretty common list of questions:
- How will Small Square Services decide what gets worked on when?
- What if I have an urgent issue that can’t wait some queue system?
- How do I know I’ll get my money’s worth?
This page will dive into good answers for all of those.
Here’s a video covering some of the concepts of how we handle our FAIR Queue:
Jeremy started his career in Dynamics NAV around 2000. Since then, he has worked with, implemented, and customized almost every functional area of Dynamics NAV. He has fulfilled almost every business process role relating to Dynamics NAV, including technical sales, requirements gathering, project planning, implementation, training, support, and, of course, development.